Introduction
Effective Date: January 22, 2025
Welcome to Lyubee. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Lyubee (“we,” “us,” or “our”) collects, uses, shares, and protects information about users of the Lyubee website, mobile application, and related services (“Platform”). By accessing or using the Platform, you agree to the terms of this Privacy Policy and our [Terms of Service].
If you do not agree to the terms of this Privacy Policy, please cease using the Platform immediately.
1. Information We Collect
1.1 Personal Data
We collect the following types of personal data to provide and improve our services:
- Name, date of birth, and gender
- Email address and phone number
- Location and residency information
- Profile information (including photos, preferences, and self-descriptions)
- Payment details for subscription services or purchases
1.2 Automatically Collected Data
When you access or use the Platform, we automatically collect:
- Device information (e.g., mobile device ID, IP address, browser type, and operating system)
- Location data (when permitted by your device settings)
- Activity logs (e.g., pages visited, clicks, and time spent on the Platform)
- Referring URLs and links
1.3 Anonymized Data
We may collect and use anonymized data that cannot be linked back to an individual for statistical and analytical purposes.
2. How We Use Your Data
We use your personal data for the following purposes:
- To create and manage your account
- To facilitate interactions between users on the Platform
- To send you notifications, updates, and marketing communications (with your consent)
- To process payments and subscriptions
- To personalize your experience and improve our services
- To comply with legal and regulatory requirements
3. Sharing Your Information
We share your personal data with:
- Service Providers: For hosting, analytics, marketing, payment processing, and customer support
- Advertisers: To serve tailored advertisements (without disclosing your identity)
- Corporate Affiliates: Within our corporate group for internal operations
- Legal Authorities: When required by law or to protect our rights and users’ safety
- Other Users: Certain information, such as your profile, may be visible to other users based on your privacy settings
4. International Data Transfers
As Lyubee operates globally, your data may be transferred to and processed in countries outside your residence, including Singapore and other jurisdictions. We ensure these transfers comply with applicable data protection laws.
5. Data Retention
We retain your personal data:
- For as long as your account is active
- As necessary to comply with legal obligations, resolve disputes, and enforce agreements
Upon account closure, we retain your data for an additional three months to address potential legal or misuse issues before securely deleting it.
6. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to your personal data
- Correction: Update or correct inaccuracies in your data
- Deletion: Request deletion of your personal data
- Restriction: Restrict the processing of your data
- Portability: Receive a copy of your data in a machine-readable format
- Withdraw Consent: Opt out of data processing where consent is required
To exercise these rights, contact us at [email protected].
7. Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
The Platform is not intended for users under 18 years of age. If we discover that we have collected personal data from a minor without parental consent, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be notified through the Platform or via email. The “Effective Date” at the top reflects the latest update.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Lyubee Privacy Team
Email: [email protected]
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